If anti-virus e-mail scanning is active/turned on, while NetNanny is installed, this will interfere with POP3 based e-mail accounts ability to send/receive e-mail.
Please disable your anti-viruses e-mail scanning. If you do not know how to do this please refer to the user's manual or the tech support for your anti-virus.
Disabling your anti-viruses e-mail scanning will not disable your anti-viruses ability to intercept and quarantine viruses.
When contacting support please provide your registration number and e-mail address used at the time of purchase.
Click ***here*** if you don't know where your registration number is.