When contacting support please provide your registration number and e-mail address used at the time of purchase.

Click ***here*** if you don't know where your registration number is.

Monday, January 10, 2005

I forgot my password

ContentProtect 1.x user's

Please contact customer support: 1-800-485-4008, open Mon-Fri 8am-5pm Mountain Time (USA.) A customer support representative will be happy to assist you.

Please be ready with the answer to your security question and provide the last four digits of your credit card used for the purchase.


ContentProtect 2.x & NetNanny 5.5 (and higher) user's

You can go here: http://erelay.contentwatch.com/HomeAdminServlet/ForgotPassword.htm if you have forgotten your password. Please be prepared to answer the security question you created at the time of installation.

If you cannot remember the answer to your security question please contact customer support: 1-800-485-4008, open Mon-Fri 8am-5pm Mountain Time (USA.) A customer support representative will be happy to assist you.

Please be ready with the last four digits of your credit card used for the purchase.
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